I read "6 ways to build trust with your virtual team"
and it gave 6 solutions to problems you face in virtually working together.
but can you really build trust with your team by doing all the things she suggests?
Her suggestions were to:
- to have office hours' section, have IM
- work on some projects together
- give people the context as well as the information
- have team meetings, simply do their email
- use the feedback tools widely, interactive online meeting
- have a system that writes down what is expected of everyone
I thought these will help virtual team work better.
but wasnt sure it will build trust with team members.
I think there are many people who cant build trust in real life.
so it is better to give how to build trust itself since working virtually cant see others face and it is harder to build trust in those environment.
I heard that IM and other internet tools are making people's English and grammar skills worse. however, I think to build the trust, people really need to work on their English. It is harder to understand others with out looking at them. Therefore, I think people need the skill to tell what you really mean to others.
image from:www.ultracall.co.jp/eng/confe/index.html
Sunday, March 16, 2008
Can you really build trust with your team?
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2 comments:
You're exactly right. Meetings are much more valuable when they are conducted face-to-face. Even conference calling on phones is becoming less and less frequent. We are counting on the internet to save us. Our virtual meetings are all we know. It really is a shame that this is the way our generation will be conducting meetings, but there's nothing we can do about it.
I think you are right, those tips may help make the team run smoother, but I dont think they will build trust. Trust is something very personal and it isn't something that can be defined in a few steps. Let's say it weren't virtual:
Step 1) Shake hands, make eye contact
Step 2) Communicate often
Step 3) Smile
Someone may have a better impression of you, but they won't necessarily trust you anymore.
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